- How long does it take to prepare the products?
Our personalized Christmas ornaments are prepared within 1-2 days after receiving your order. We take great care in designing each ornament to ensure high-quality and unique products.
- What is the delivery time?
For local addresses, the delivery time is within 1-3 days after your product is ready. We work diligently to ensure your order reaches you as quickly as possible.
- How are the products personalized?
To personalize our products, simply provide the required details (name, date, special message, etc.) on the design form when placing your order. Our design team will customize your ornaments based on the details you provide.
- How can I track my order?
Once your order is shipped, you will receive a tracking number. You can use this number to track the status of your shipment online.
- Can I make changes or return personalized products?
Changes or returns are not possible for personalized products. If you have any questions or special requests regarding your order, we recommend contacting us before placing your order.
- What are the personalization options?
You can personalize our Christmas ornaments with names, dates, special messages, and specific themes. You can find these options in the order form and choose according to your preference.
- What payment methods do you accept?1
We accept secure payment methods including credit cards, bank transfers, and some online payment systems. We offer various payment options to ensure the security of your order.
